Terms of sale

The app’s offers and their prices will be presented when it ships. These terms will then be completed to describe them, plan by plan.

The price is shown inclusive of tax in your store account’s currency, before you confirm the purchase. It may change at any time; the price that applies is the one displayed at the moment of purchase.

Content is unlocked immediately once the store has validated the receipt. There is no physical delivery.

This is the supply of digital content not delivered on a physical medium, whose performance begins immediately after purchase or subscription, with your express agreement. Under article L. 221-28 13° of the French Consumer Code you thereby waive your right of withdrawal, and you are told so before confirming.

Refund requests are handled by the store that took the payment, under its own rules: “Report a Problem” on Apple’s support site, or the Google Play refund form.

If something you bought does not unlock, or does not work as described, write to us first at [address to be completed]: we will look for a solution with you.

“Restaurer mes achats” restores your purchases on a new device from your store account. Creating a VIA TEMPORA account additionally brings back the history of places you have already heard.

Consumers benefit from the statutory warranty of conformity for digital content and services under articles L. 224-25-12 et seq. of the French Consumer Code, and from the warranty against hidden defects.

Any complaint may be addressed to [address to be completed]. Failing an amicable solution, consumers may refer the matter free of charge to a consumer ombudsman.

Consumer ombudsman

To be completed

The European online dispute resolution platform is also available at ec.europa.eu/consumers/odr.

These terms are governed by French law, without prejudice to the protective provisions applicable to consumers in their country of residence.